What is DripCaviar?

DripCaviar offers jewelry pieces influenced by hip hop artists and hip hop culture.

What products do you offer?

We primarily offer chains with pendants.

What materials are your products made of?

Our jewelry is made of 316L stainless steel, which is resistant to tarnishing, doesn't turn your skin green, and is water/sweat-proof.

How do I place an order?

Simply visit our website, add the desired products to your cart, and proceed to checkout.

What payment methods do you accept

We accept PayPal, American Express, Apple Pay, Visa, and MasterCard.

How long does shipping usually take?

Shipping times vary depending on the destination:

  • United States & Canada: 7-15 days
  • United Kingdom, Germany, The Netherlands, Belgium, France, Luxembourg, Switzerland, Austria: 15-20 days
  • Denmark, Sweden, Norway, Finland: 20-30 days
  • Rest of Europe: 20-30 days
  • Japan, China, Hong Kong, South Korea, Singapore: 10-20 days
  • Australia, New Zealand: 20-30 days
  • Rest of the World: 25-35 days

Can I track my order?

Yes, we send an automated shipping confirmation email with all the necessary information to track your order.

What is your return/exchange policy?

We accept returns, refunds, or exchanges within 60 calendar days of receiving your order. Please return the product in its original condition, without previously used postage labels, and include a note with your order number and name. Please note that certain circumstances may affect your eligibility for a full refund.

How do I request a refund?

You can request a refund if:

  • You didn't receive the right products or sizing.
  • Your products didn't arrive within the guaranteed delivery time (60 days).

Please ensure that your item is unused, in the original packaging, and accompanied by a receipt or proof of purchase. Please refer to our refund policy for more details.

How can I contact customer support?

You can reach out to us via DM on our Instagram @thedripcaviar or visit our contact page at https://dripcaviar.com/pages/contact

We hope this FAQ section addresses your inquiries. If you have any further questions, feel free to contact us. Thank you for choosing DripCaviar!